Frequently Asked Questions
Commonly Asked Questions
Our therapists and staff are here to serve your child’s needs and support the family. Below is a list of commonly asked questions on our office procedures and policies.
Select the +/- signs to expand and contract the question of interest. If you don’t see an answer to what you’re looking for, don’t hesitate to contact us.
The evaluating therapist will meet with you and your child in the beginning of the evaluation session to obtain patient information relevant to treatment. Parent concerns will also be discussed at this time. Once all relevant information is received, the therapist will begin the evaluation process. Evaluation testing may be standardized, function based or a combination of the two depending upon your child’s needs. At the end of the evaluation period, the therapist will discuss initial findings with you. Once the documentation is completed, the therapist will send a copy of the findings to your referring physician. A copy of the evaluation can also be made available to you upon request.
Generally, your doctor will write a prescription for therapy. At the time of your initial appointment, you should bring your child’s prescription as well as his/her insurance card. You will be asked to fill out some paperwork prior to your child being seen. Check out our New Client Forms section for more detailed information.
For your convenience you can access our New Client Forms for easy download, printing and completion prior to your visit to save you time.
We do offer services at an out of pocket cost. Please checkout the Insurance Plans we do accept, or contact us for current out of pocket rates.
Our therapists generally treat clients from 8:00 am until 7:00 pm, Monday-Friday, and 8:00 am to 1:00 pm on Saturday, although this does vary by location. Morning hours do vary depending on individual therapist schedules as well as during school vacations. Read more about our hours of operation by location.
Our primary facility is located in Cheshire but have a satellite location in Meriden and Orange, as well. We also offer several therapy options throughout schools in the surrounding communities for your convenience. Obtain address and/or directions to our different locations.
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What Clients Are Saying
My twelve year old daughter has been seeing Craig since she was four years old and she loves coming to the ‘gym.’ I love that she refers to it as the ‘gym’ instead of therapy. She sees her therapy as a place where she works her body to become stronger and has fun. She is disappointed if therapy is canceled. The staff is wonderful and works to find the right fit with each child and therapist. They work across modalities and communicate with the school and her doctors. I am thankful to have Cheshire Fitness Zone in my daughter’s life! Thank you!
Both of our sons have participated in physical, occupational, and speech therapy at Cheshire Fitness Zone. We make the forty minute trek to Cheshire three times per week because the therapists are like none other we have encountered. Our sons (4 and 5 years old) have received therapy since birth and I was so pleased to have found Cheshire Fitness Zone. Both of my kids have been challenged and nurtured by the therapists. They are so amazing with the kids and I am thankful for their dedication.
Cheshire Fitness Zone has been absolutely wonderful for my family. All of the staff and therapists treat the children with respect and truly care about their development. The therapists are always available to ask questions and are extremely knowledgeable. The front desk staff alway works to accommodate our schedule and are always friendly and kind. I always refer Cheshire Fitness Zone to other families who are looking for services for their children.
We can’t thank you enough. I don’t think we would be where we are if it wasn’t for your care, guidance, and support for Cole and us.
My family has been blessed with this amazing crew at Cheshire Fitness Zone for almost five years. My daughter started PT at six months of age when we discovered unexpected delays. The staff from day one has gone above and beyond to help my daughter to be where she is today. They are not only extremely knowledgeable in their individual fields, but make everyone who walks through their door feel welcome and cared for. After the past five years, I consider these individuals like family. They have taught me so many ways to help my daughter and also to strive for the best and prepare for her future. I would highly recommend Cheshire Fitness Zone to anyone who needs services for their children. We appreciate it more than you’ll ever know.
I honestly can’t thank you enough for all the time you spent with us and the very valuable advice that you gave.
Highly recommend. The warm, loving atmosphere sets the tone for these highly motivated therapists to do their thing. The office staff is top notch as well!!
We have been coming to Cheshire Fitness Zone for fifteen years. Our son has a motor dyspraxia which causes challenges with posture, upper body strength, and affects his fine motor skills too. After coming consistently every week for 1-2 visits he has surpassed many of his physical challenges. Now as a young man he takes physical challenges like 5k’s and bike challenges with a smile. We are grateful to the many physical therapists he has had over the years. Each of them has encouraged him and pushed him to improve in a gentle, but firm way, and always with a sense of humor. Our son looks forward to coming every week.
Cheshire Fitness Zone therapists offer hope, encouragement, and creativity. They deliver on persistence, personal gains, and individual growth because they genuinely care. In spite of working on the steps to tie his shoes for over six months at a different facility, at Cheshire Fitness Zone Erin never lost hope or let him quit. Although he had no idea each week she worked on skills that when put together would tie a shoe. She approached the idea of tying many times only to be met with complete resistance and totally shutting down. Then one day he came to me after his session and said, ‘Hey mom, guess what? I can tie my shoes.’ When I saw the pride in his eyes and the encouragement on Erin’s face I knew he had done it. It was one of the happiest moments of his childhood. What a gift…self-pride and independence.
As a physical therapist at Cheshire Fitness Zone, I have seen firsthand the positive impact therapy services have had on so many children and their families. We are very family-oriented at Cheshire Fitness Zone and are constantly working with our families to help reach their goals for their children. It is an extremely rewarding feeling to see a child learn mobility skills that they were unable to perform prior to starting therapy services. The staff at Cheshire Fitness Zone is dedicated to providing the best care possible for all the children that they work with.