Frequently Asked Questions
Commonly Asked Questions
Our therapists and staff are here to serve your child’s needs and support the family. Below is a list of commonly asked questions on our office procedures and policies.
Select the +/- signs to expand and contract the question of interest. If you don’t see an answer to what you’re looking for, don’t hesitate to contact us.
The evaluating therapist will meet with you and your child in the beginning of the evaluation session to obtain patient information relevant to treatment. Parent concerns will also be discussed at this time. Once all relevant information is received, the therapist will begin the evaluation process. Evaluation testing may be standardized, function based or a combination of the two depending upon your child’s needs. At the end of the evaluation period, the therapist will discuss initial findings with you. Once the documentation is completed, the therapist will send a copy of the findings to your referring physician. A copy of the evaluation can also be made available to you upon request.
Generally, your doctor will write a prescription for therapy. At the time of your initial appointment, you should bring your child’s prescription as well as his/her insurance card. You will be asked to fill out some paperwork prior to your child being seen. Check out our New Client Forms section for more detailed information.
For your convenience you can access our New Client Forms for easy download, printing and completion prior to your visit to save you time.
We do offer services at an out of pocket cost. Please checkout the Insurance Plans we do accept, or contact us for current out of pocket rates.
Our therapists generally treat clients from 8:00 am until 7:00 pm, Monday-Friday, and 8:00 am to 1:00 pm on Saturday, although this does vary by location. Morning hours do vary depending on individual therapist schedules as well as during school vacations. Read more about our hours of operation by location.
Our primary facility is located in Cheshire but have a satellite location in Meriden, Torrington, and Orange, as well. We also offer several therapy options throughout schools in the surrounding communities for your convenience. Obtain address and/or directions to our different locations.
Take Our Developmental Milestone Quiz!
As parents, we all want to ensure that our children are meeting crucial developmental milestones. Use this tool to see if your child is on the right track.
What Clients Are Saying
From the moment you check in at the front desk to your discussion with your therapist at the end of the session, you feel at home, respected, and in great hands. The improvements you will see in your child will say it all.
I honestly can’t thank you enough for all the time you spent with us and the very valuable advice that you gave.
We can’t thank you enough. I don’t think we would be where we are if it wasn’t for your care, guidance, and support for Cole and us.
As a physical therapist at Cheshire Fitness Zone, I have seen firsthand the positive impact therapy services have had on so many children and their families. We are very family-oriented at Cheshire Fitness Zone and are constantly working with our families to help reach their goals for their children. It is an extremely rewarding feeling to see a child learn mobility skills that they were unable to perform prior to starting therapy services. The staff at Cheshire Fitness Zone is dedicated to providing the best care possible for all the children that they work with.
My girls have been going to Cheshire Fitness Zone since the summer of 2015 and the therapy they receive from their therapist is the best therapy they have ever received. The therapists are the friendliest and nicest group of therapists we have ever met. The girls enjoy going to therapy and I am very happy that we go to Cheshire Fitness Zone.
I love it here. They make you feel like family; they work with your schedule. Everyone in the office is very friendly. I’m here with my son three times a week and I see the differences from when he first started and he’s been doing great. This place is just great with my son and with other kids I see around. I’m truly blessed to be around great people all the time.
Highly recommend. The warm, loving atmosphere sets the tone for these highly motivated therapists to do their thing. The office staff is top notch as well!!
Cheshire Fitness Zone has been absolutely wonderful for my family. All of the staff and therapists treat the children with respect and truly care about their development. The therapists are always available to ask questions and are extremely knowledgeable. The front desk staff alway works to accommodate our schedule and are always friendly and kind. I always refer Cheshire Fitness Zone to other families who are looking for services for their children.
I am so happy we came to Cheshire Fitness Zone. My daughter injured her hip figure skating. Another physical therapist diagnosed and treated her incorrectly. Luckily when we came to Cheshire Fitness Zone and saw Craig he discovered her injury was something else and much more of a serious injury. In fact, we were referred to a Pedi orthopedist who concluded with Craig’s diagnosis. The orthopedist said it was a good find, very difficult to catch, and often missed. My daughter had surgery and is now recovering and seeing Craig for rehab. She is almost done and doing well. Highly recommended Cheshire Fitness Zone.
Everyone at Cheshire Fitness is always so friendly and welcoming. They provide a wonderful atmosphere for the children and are so supportive. The best gift anyone can give a parent is caring for his or her kid and helping his or her kid to live to their greatest potential and that is exactly what the therapists at Cheshire Fitness Zone do. They truly care and we will be forever grateful for the tools they have provided our child.