Frequently Asked Questions
Commonly Asked Questions
Our therapists and staff are here to serve your child’s needs and support the family. Below is a list of commonly asked questions on our office procedures and policies.
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The evaluating therapist will meet with you and your child in the beginning of the evaluation session to obtain patient information relevant to treatment. Parent concerns will also be discussed at this time. Once all relevant information is received, the therapist will begin the evaluation process. Evaluation testing may be standardized, function based or a combination of the two depending upon your child’s needs. At the end of the evaluation period, the therapist will discuss initial findings with you. Once the documentation is completed, the therapist will send a copy of the findings to your referring physician. A copy of the evaluation can also be made available to you upon request.
Generally, your doctor will write a prescription for therapy. At the time of your initial appointment, you should bring your child’s prescription as well as his/her insurance card. You will be asked to fill out some paperwork prior to your child being seen. Check out our New Client Forms section for more detailed information.
For your convenience you can access our New Client Forms for easy download, printing and completion prior to your visit to save you time.
We do offer services at an out of pocket cost. Please checkout the Insurance Plans we do accept, or contact us for current out of pocket rates.
Our therapists generally treat clients from 8:00 am until 7:00 pm, Monday-Friday, and 8:00 am to 1:00 pm on Saturday, although this does vary by location. Morning hours do vary depending on individual therapist schedules as well as during school vacations. Read more about our hours of operation by location.
Our primary facility is located in Cheshire but have a satellite location in Meriden and Orange, as well. We also offer several therapy options throughout schools in the surrounding communities for your convenience. Obtain address and/or directions to our different locations.
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What Clients Are Saying
My twelve year old daughter has been seeing Craig since she was four years old and she loves coming to the ‘gym.’ I love that she refers to it as the ‘gym’ instead of therapy. She sees her therapy as a place where she works her body to become stronger and has fun. She is disappointed if therapy is canceled. The staff is wonderful and works to find the right fit with each child and therapist. They work across modalities and communicate with the school and her doctors. I am thankful to have Cheshire Fitness Zone in my daughter’s life! Thank you!
We have been coming to Cheshire Fitness Zone for more than two years. The therapists are friendly, compassionate, and professional. Not only do they do a fabulous job with the therapy, but they also consider the individual behavioral needs for our son. They are caring while pushing him to achieve goals that at times he might feel he can do and he does. Thank you to Craig and the staff for all that you do!
We have been coming to Cheshire Fitness Zone for fifteen years. Our son has a motor dyspraxia which causes challenges with posture, upper body strength, and affects his fine motor skills too. After coming consistently every week for 1-2 visits he has surpassed many of his physical challenges. Now as a young man he takes physical challenges like 5k’s and bike challenges with a smile. We are grateful to the many physical therapists he has had over the years. Each of them has encouraged him and pushed him to improve in a gentle, but firm way, and always with a sense of humor. Our son looks forward to coming every week.
From the moment you check in at the front desk to your discussion with your therapist at the end of the session, you feel at home, respected, and in great hands. The improvements you will see in your child will say it all.
We can’t thank you enough. I don’t think we would be where we are if it wasn’t for your care, guidance, and support for Cole and us.
I honestly can’t thank you enough for all the time you spent with us and the very valuable advice that you gave.
Cheshire Fitness Zone has been absolutely wonderful for my family. All of the staff and therapists treat the children with respect and truly care about their development. The therapists are always available to ask questions and are extremely knowledgeable. The front desk staff alway works to accommodate our schedule and are always friendly and kind. I always refer Cheshire Fitness Zone to other families who are looking for services for their children.
Cheshire Fitness Zone provides staff at our school that understands the role of related service providers in educational settings, meet the educationally related needs of the students, and communicate well with faculty, staff, and parents. They exhibit a high degree of professionalism and state of the art physical therapy.
I love working at Cheshire Fitness Zone because the therapy team is always willing to collaborate and share different treatment strategies and therapy techniques. You are never at a loss for ideas!
My girls have been going to Cheshire Fitness Zone since the summer of 2015 and the therapy they receive from their therapist is the best therapy they have ever received. The therapists are the friendliest and nicest group of therapists we have ever met. The girls enjoy going to therapy and I am very happy that we go to Cheshire Fitness Zone.