Frequently Asked Questions
Commonly Asked Questions
Our therapists and staff are here to serve your child’s needs and support the family. Below is a list of commonly asked questions on our office procedures and policies.
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The evaluating therapist will meet with you and your child in the beginning of the evaluation session to obtain patient information relevant to treatment. Parent concerns will also be discussed at this time. Once all relevant information is received, the therapist will begin the evaluation process. Evaluation testing may be standardized, function based or a combination of the two depending upon your child’s needs. At the end of the evaluation period, the therapist will discuss initial findings with you. Once the documentation is completed, the therapist will send a copy of the findings to your referring physician. A copy of the evaluation can also be made available to you upon request.
Generally, your doctor will write a prescription for therapy. At the time of your initial appointment, you should bring your child’s prescription as well as his/her insurance card. You will be asked to fill out some paperwork prior to your child being seen. Check out our New Client Forms section for more detailed information.
For your convenience you can access our New Client Forms for easy download, printing and completion prior to your visit to save you time.
We do offer services at an out of pocket cost. Please checkout the Insurance Plans we do accept, or contact us for current out of pocket rates.
Our therapists generally treat clients from 8:00 am until 7:00 pm, Monday-Friday, and 8:00 am to 1:00 pm on Saturday, although this does vary by location. Morning hours do vary depending on individual therapist schedules as well as during school vacations. Read more about our hours of operation by location.
Our primary facility is located in Cheshire but have a satellite location in Meriden and Orange, as well. We also offer several therapy options throughout schools in the surrounding communities for your convenience. Obtain address and/or directions to our different locations.
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As parents, we all want to ensure that our children are meeting crucial developmental milestones. Use this tool to see if your child is on the right track.
What Clients Are Saying
As a physical therapist at Cheshire Fitness Zone, I have seen firsthand the positive impact therapy services have had on so many children and their families. We are very family-oriented at Cheshire Fitness Zone and are constantly working with our families to help reach their goals for their children. It is an extremely rewarding feeling to see a child learn mobility skills that they were unable to perform prior to starting therapy services. The staff at Cheshire Fitness Zone is dedicated to providing the best care possible for all the children that they work with.
My family has been blessed with this amazing crew at Cheshire Fitness Zone for almost five years. My daughter started PT at six months of age when we discovered unexpected delays. The staff from day one has gone above and beyond to help my daughter to be where she is today. They are not only extremely knowledgeable in their individual fields, but make everyone who walks through their door feel welcome and cared for. After the past five years, I consider these individuals like family. They have taught me so many ways to help my daughter and also to strive for the best and prepare for her future. I would highly recommend Cheshire Fitness Zone to anyone who needs services for their children. We appreciate it more than you’ll ever know.
I am so happy we found Cheshire Fitness Zone. This is just what my son needs. His school also heard of you guys and said great things. I’m happy to know he is in good hands.
Cheshire Fitness Zone has been absolutely wonderful for my family. All of the staff and therapists treat the children with respect and truly care about their development. The therapists are always available to ask questions and are extremely knowledgeable. The front desk staff alway works to accommodate our schedule and are always friendly and kind. I always refer Cheshire Fitness Zone to other families who are looking for services for their children.
Cheshire Fitness Zone has tremendously helped not only our two children receiving services, but our entire family. The atmosphere in the clinic is friendly, supportive, and understanding. Their office staff is amazing and accommodates each family’s schedule and needs. Our children receive speech, OT, and PT services. Every one of the therapists they have worked with has been wonderful and our children have made incredible progress. The kids also love going to all of their therapy sessions because the therapists make each and every session fun and exciting. We are so fortunate to have found Cheshire Fitness Zone and recommend it to any family looking for services for their children.
My girls have been going to Cheshire Fitness Zone since the summer of 2015 and the therapy they receive from their therapist is the best therapy they have ever received. The therapists are the friendliest and nicest group of therapists we have ever met. The girls enjoy going to therapy and I am very happy that we go to Cheshire Fitness Zone.
We can’t thank you enough. I don’t think we would be where we are if it wasn’t for your care, guidance, and support for Cole and us.
I love working at Cheshire Fitness Zone because the therapy team is always willing to collaborate and share different treatment strategies and therapy techniques. You are never at a loss for ideas!
Cheshire Fitness Zone has been wonderful. We have worked with many of the therapists for OT and PT and have had excellent experiences with all of them. They were very accommodating to our schedule. And even on a day where my son was not into working they are always able to get him to work. Their front office is very pleasant and are always smiling when we arrive. I have to bring my other son when we come and the therapists are always willing to include both of them on days where it is difficult waiting in the lobby.
I love it here. They make you feel like family; they work with your schedule. Everyone in the office is very friendly. I’m here with my son three times a week and I see the differences from when he first started and he’s been doing great. This place is just great with my son and with other kids I see around. I’m truly blessed to be around great people all the time.