Frequently Asked Questions

Commonly Asked Questions

Our therapists and staff are here to serve your child’s needs and support the family. Below is a list of commonly asked questions on our office procedures and policies.

Select the +/- signs to expand and contract the question of interest. If you don’t see an answer to what you’re looking for, don’t hesitate to contact us.

Most major insurances are accepted. However, insurance participation does vary from one therapy to the next. Please see our Insurance Plans section for a complete listing of accepted insurances by therapy category.

The evaluating therapist will meet with you and your child in the beginning of the evaluation session to obtain patient information relevant to treatment. Parent concerns will also be discussed at this time. Once all relevant information is received, the therapist will begin the evaluation process. Evaluation testing may be standardized, function based or a combination of the two depending upon your child’s needs. At the end of the evaluation period, the therapist will discuss initial findings with you. Once the documentation is completed, the therapist will send a copy of the findings to your referring physician. A copy of the evaluation can also be made available to you upon request.

Generally, your doctor will write a prescription for therapy. At the time of your initial appointment, you should bring your child’s prescription as well as his/her insurance card. You will be asked to fill out some paperwork prior to your child being seen.  Check out our New Client Forms section for more detailed information.

For your convenience you can access our New Client Forms for easy download, printing and completion prior to your visit to save you time.

We do offer services at an out of pocket cost.  Please checkout the Insurance Plans we do accept, or contact us for current out of pocket rates.

Our therapists generally treat clients from 8:00 am until 7:00 pm, Monday-Friday, and 8:00 am to 1:00 pm on Saturday, although this does vary by location.  Morning hours do vary depending on individual therapist schedules as well as during school vacations.  Read more about our hours of operation by location.

Our primary facility is located in Cheshire but have a satellite location in Meriden and Orange, as well.  We also offer several therapy options throughout schools in the surrounding communities for your convenience.  Obtain address and/or directions to our different locations.

Take Our Developmental Milestone Quiz!

As parents, we all want to ensure that our children are meeting crucial developmental milestones. Use this tool to see if your child is on the right track.

What Clients Are Saying

My son has greatly benefited from OT and PT at Cheshire Fitness Zone. The therapists are so patient and knowledgeable. The facility is also very impressive and fun. We look forward to seeing our son progress as we continue therapy.
Anonymous
Cheshire Fitness Zone has tremendously helped not only our two children receiving services, but our entire family. The atmosphere in the clinic is friendly, supportive, and understanding. Their office staff is amazing and accommodates each family’s schedule and needs. Our children receive speech, OT, and PT services. Every one of the therapists they have worked with has been wonderful and our children have made incredible progress. The kids also love going to all of their therapy sessions because the therapists make each and every session fun and exciting. We are so fortunate to have found Cheshire Fitness Zone and recommend it to any family looking for services for their children.
Delia Falcon (Special Education Teacher)
We have been coming to Cheshire Fitness Zone for fifteen years. Our son has a motor dyspraxia which causes challenges with posture, upper body strength, and affects his fine motor skills too. After coming consistently every week for 1-2 visits he has surpassed many of his physical challenges. Now as a young man he takes physical challenges like 5k’s and bike challenges with a smile. We are grateful to the many physical therapists he has had over the years. Each of them has encouraged him and pushed him to improve in a gentle, but firm way, and always with a sense of humor. Our son looks forward to coming every week.
The Anthony’s
I love working at Cheshire Fitness Zone because the therapy team is always willing to collaborate and share different treatment strategies and therapy techniques. You are never at a loss for ideas!
Anonymous
A five star rating would not be enough for Cheshire Fitness Zone! From the first time I called to schedule my son’s consult to now one year later, we are consistently greeted by the most caring and loving staff. My son goes to Cheshire Fitness Zone for oral motor/speech therapy and sees Miss Kim. When I say she is the best, she truly is! From day one she has put her heart and soul into my child’s therapy. The strides my son has made in one year is amazing. Not only is Kim the nicest person ever, she is extremely knowledgeable in her field and is constantly thinking of new ways to improve my son’s speech.
Nicole Rybaruk
Cheshire Fitness Zone provides staff at our school that understands the role of related service providers in educational settings, meet the educationally related needs of the students, and communicate well with faculty, staff, and parents. They exhibit a high degree of professionalism and state of the art physical therapy.
Anonymous
Thank you for teaching me everything I know about OT and sensory diets. You go above and beyond for our students and we really appreciate all that you have given us.
Mike Tyler (Director at High Roads School)
I am so happy we found Cheshire Fitness Zone. This is just what my son needs. His school also heard of you guys and said great things. I’m happy to know he is in good hands.
Anonymous
I am so happy we came to Cheshire Fitness Zone. My daughter injured her hip figure skating. Another physical therapist diagnosed and treated her incorrectly. Luckily when we came to Cheshire Fitness Zone and saw Craig he discovered her injury was something else and much more of a serious injury. In fact, we were referred to a Pedi orthopedist who concluded with Craig’s diagnosis. The orthopedist said it was a good find, very difficult to catch, and often missed. My daughter had surgery and is now recovering and seeing Craig for rehab. She is almost done and doing well. Highly recommended Cheshire Fitness Zone.
Elaine Reilly
The physical therapists at Cheshire Fitness Zone are warm, caring individuals. They have worked with my daughter for about a year and a half now and she has made tremendous progress building her core strength, coordination, balance, and overall strengthening. I recommend them highly.
Kristine Livolsi

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