New Clients

What to expect and how to prepare for your first visit

Whether you have concerns or your physician has made a referral for therapy services, hearing that your child is in need of therapy services can be a scary thought.  You may begin asking yourself many questions.  What will this mean for my child’s future?  How can I help my child improve?  What type of services will be most beneficial for my child?

Here at Cheshire Fitness Zone, our staff is dedicated to improving the well-being of every child we treat.  We take a family centered approach to treatment so that all members involved in that child’s care can be involved in the growth and development of his or her skills.  From the very first phone call to the final therapy session, we do our very best to ensure that you and your child feel comfortable in the hands of our skilled clinicians.

Our office staff will work closely with your family throughout the course of treatment to accommodate a range of scheduling needs and answer insurance questions and billing related inquiries.

What to expect on your first visit

Whether your child is coming for Physical, Occupational or Speech Therapy, you can expect to see a similar process across disciplines.  The evaluating therapist will meet with you and your child to gather information about your child and his or her needs.  Once the necessary information is obtained, the therapist will move onto the evaluation portion of the visit.  In most cases, the family is welcome to stay in the room for the evaluation, but if the child appears to perform better alone, the family may be asked to step out of the room for certain evaluation tasks.  You may also be asked to complete additional paperwork at this time if deemed necessary by evaluating therapist.

Once the evaluation is complete, the therapist will make a recommendation for therapy services.  These recommendations are patient specific and may range from the child not requiring services to weekly services to multiple times per week. If therapy services are recommended, the therapist will discuss the focus of treatment with you and will work with you to formulate therapy goals in order to help your child reach his or her maximum potential.

Before you leave our office on your first visit, our staff will work with you to develop a treatment schedule based on therapist recommendations.

What to expect during the course of treatment

If your child is recommended to receive therapy services by one of our skilled clinicians, the treating therapist will provide you with regular feedback throughout the course of treatment so that you have an understanding of your child’s progress.  In most cases, you will also be asked to carry out a home exercise program with your child in order to supplement the interventions they are receiving here at CFZ.

Family involvement is crucial in helping your child reach his or her maximum level of success.  If at any point during the course of treatment you have questions or concerns about your child’s progress or programming, do not hesitate to discuss these with the treating therapist.

Once your child has met all of his or her therapy goals or it is determined that therapy is no long appropriate, and the treating therapist feels that additional goals are not warranted based on your child’s level of functioning, your child will be recommended for discharge from therapy.

Frequently Asked Questions

Our therapists and staff are here to serve your child’s needs and support the family. Below is a list of commonly asked questions on our office procedures and policies. Select the +/- signs to expand and contract the question of interest. If you don’t see an answer to what you’re looking for, don’t hesitate to contact us.
Most major insurances are accepted. However, insurance participation does vary from one therapy to the next. Please see our Insurance Plans section for a complete listing of accepted insurances by therapy category.

The evaluating therapist will meet with you and your child in the beginning of the evaluation session to obtain patient information relevant to treatment. Parent concerns will also be discussed at this time. Once all relevant information is received, the therapist will begin the evaluation process. Evaluation testing may be standardized, function based or a combination of the two depending upon your child’s needs. At the end of the evaluation period, the therapist will discuss initial findings with you. Once the documentation is completed, the therapist will send a copy of the findings to your referring physician. A copy of the evaluation can also be made available to you upon request.

Generally, your doctor will write a prescription for therapy. At the time of your initial appointment, you should bring your child’s prescription as well as his/her insurance card. You will be asked to fill out some paperwork prior to your child being seen.  Check out our New Client Forms section for more detailed information.

For your convenience you can access our New Client Forms for easy download, printing and completion prior to your visit to save you time.

We do offer services at an out of pocket cost.  Please checkout the Insurance Plans we do accept, or contact us for current out of pocket rates.

Our therapists generally treat clients from 8:00 am until 7:00 pm, Monday-Friday, and 8:00 am to 1:00 pm on Saturday, although this does vary by location.  Morning hours do vary depending on individual therapist schedules as well as during school vacations.  Read more about our hours of operation by location.

Our primary facility is located in Cheshire but have a satellite location in Meriden and Orange, as well.  We also offer several therapy options throughout schools in the surrounding communities for your convenience.  Obtain address and/or directions to our different locations.

Take Our Developmental Milestone Quiz!

As parents, we all want to ensure that our children are meeting crucial developmental milestones. Use this tool to see if your child is on the right track.

What Clients Are Saying

Cheshire Fitness Zone therapists offer hope, encouragement, and creativity. They deliver on persistence, personal gains, and individual growth because they genuinely care. In spite of working on the steps to tie his shoes for over six months at a different facility, at Cheshire Fitness Zone Erin never lost hope or let him quit. Although he had no idea each week she worked on skills that when put together would tie a shoe. She approached the idea of tying many times only to be met with complete resistance and totally shutting down. Then one day he came to me after his session and said, ‘Hey mom, guess what? I can tie my shoes.’ When I saw the pride in his eyes and the encouragement on Erin’s face I knew he had done it. It was one of the happiest moments of his childhood. What a gift…self-pride and independence.
Stacey Lyn
My son has greatly benefited from OT and PT at Cheshire Fitness Zone. The therapists are so patient and knowledgeable. The facility is also very impressive and fun. We look forward to seeing our son progress as we continue therapy.
Anonymous
Cheshire Fitness Zone provides staff at our school that understands the role of related service providers in educational settings, meet the educationally related needs of the students, and communicate well with faculty, staff, and parents. They exhibit a high degree of professionalism and state of the art physical therapy.
Anonymous
I love it here. They make you feel like family; they work with your schedule. Everyone in the office is very friendly. I’m here with my son three times a week and I see the differences from when he first started and he’s been doing great. This place is just great with my son and with other kids I see around. I’m truly blessed to be around great people all the time.
Anonymous
My family has been blessed with this amazing crew at Cheshire Fitness Zone for almost five years. My daughter started PT at six months of age when we discovered unexpected delays. The staff from day one has gone above and beyond to help my daughter to be where she is today. They are not only extremely knowledgeable in their individual fields, but make everyone who walks through their door feel welcome and cared for. After the past five years, I consider these individuals like family. They have taught me so many ways to help my daughter and also to strive for the best and prepare for her future. I would highly recommend Cheshire Fitness Zone to anyone who needs services for their children. We appreciate it more than you’ll ever know.
Lisa Werdann
Both of our sons have participated in physical, occupational, and speech therapy at Cheshire Fitness Zone. We make the forty minute trek to Cheshire three times per week because the therapists are like none other we have encountered. Our sons (4 and 5 years old) have received therapy since birth and I was so pleased to have found Cheshire Fitness Zone. Both of my kids have been challenged and nurtured by the therapists. They are so amazing with the kids and I am thankful for their dedication.
Katy Blanchette
I love working at Cheshire Fitness Zone because the therapy team is always willing to collaborate and share different treatment strategies and therapy techniques. You are never at a loss for ideas!
Anonymous
Cheshire Fitness Zone has been wonderful. We have worked with many of the therapists for OT and PT and have had excellent experiences with all of them. They were very accommodating to our schedule. And even on a day where my son was not into working they are always able to get him to work. Their front office is very pleasant and are always smiling when we arrive. I have to bring my other son when we come and the therapists are always willing to include both of them on days where it is difficult waiting in the lobby.
Don Hamilton
My twelve year old daughter has been seeing Craig since she was four years old and she loves coming to the ‘gym.’ I love that she refers to it as the ‘gym’ instead of therapy. She sees her therapy as a place where she works her body to become stronger and has fun. She is disappointed if therapy is canceled. The staff is wonderful and works to find the right fit with each child and therapist. They work across modalities and communicate with the school and her doctors. I am thankful to have Cheshire Fitness Zone in my daughter’s life! Thank you!
Heather M.
Highly recommend. The warm, loving atmosphere sets the tone for these highly motivated therapists to do their thing. The office staff is top notch as well!!
Peter S.

Request An Appointment With Us Online Today