Frequently Asked Questions

Commonly Asked Questions

Our therapists and staff are here to serve your child’s needs and support the family. Below is a list of commonly asked questions on our office procedures and policies.

Select the +/- signs to expand and contract the question of interest. If you don’t see an answer to what you’re looking for, don’t hesitate to contact us.

Most major insurances are accepted. However, insurance participation does vary from one therapy to the next. Please see our Insurance Plans section for a complete listing of accepted insurances by therapy category.

The evaluating therapist will meet with you and your child in the beginning of the evaluation session to obtain patient information relevant to treatment. Parent concerns will also be discussed at this time. Once all relevant information is received, the therapist will begin the evaluation process. Evaluation testing may be standardized, function based or a combination of the two depending upon your child’s needs. At the end of the evaluation period, the therapist will discuss initial findings with you. Once the documentation is completed, the therapist will send a copy of the findings to your referring physician. A copy of the evaluation can also be made available to you upon request.

Generally, your doctor will write a prescription for therapy. At the time of your initial appointment, you should bring your child’s prescription as well as his/her insurance card. You will be asked to fill out some paperwork prior to your child being seen.  Check out our New Client Forms section for more detailed information.

For your convenience you can access our New Client Forms for easy download, printing and completion prior to your visit to save you time.

We do offer services at an out of pocket cost.  Please checkout the Insurance Plans we do accept, or contact us for current out of pocket rates.

Our therapists generally treat clients from 8:00 am until 7:00 pm, Monday-Friday, and 8:00 am to 1:00 pm on Saturday, although this does vary by location.  Morning hours do vary depending on individual therapist schedules as well as during school vacations.  Read more about our hours of operation by location.

Our primary facility is located in Cheshire but have a satellite location in Meriden, Torrington, and Orange, as well.  We also offer several therapy options throughout schools in the surrounding communities for your convenience.  Obtain address and/or directions to our different locations.

Explore Our Pediatric Therapy Services

At Cheshire Fitness Zone, we offer a full range of pediatric therapy services designed to help children reach their fullest potential — including Physical, Occupational, Speech, Aquatic, and Feeding Therapy programs.

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What Clients Are Saying

We can’t thank you enough. I don’t think we would be where we are if it wasn’t for your care, guidance, and support for Cole and us.
Joyce Ann Piepenbring
I am so happy we found Cheshire Fitness Zone. This is just what my son needs. His school also heard of you guys and said great things. I’m happy to know he is in good hands.
Anonymous
Thank you for teaching me everything I know about OT and sensory diets. You go above and beyond for our students and we really appreciate all that you have given us.
Mike Tyler (Director at High Roads School)
Cheshire Fitness Zone has been wonderful. The office staff is very welcoming and informative and the OT that my son sees has a genuine interest in my son’s well-being. He always communicates well with me and makes sure to ease all of my concerns. My son loves coming to Cheshire Fitness Zone!
Anonymous
My twelve year old daughter has been seeing Craig since she was four years old and she loves coming to the ‘gym.’ I love that she refers to it as the ‘gym’ instead of therapy. She sees her therapy as a place where she works her body to become stronger and has fun. She is disappointed if therapy is canceled. The staff is wonderful and works to find the right fit with each child and therapist. They work across modalities and communicate with the school and her doctors. I am thankful to have Cheshire Fitness Zone in my daughter’s life! Thank you!
Heather M.
My family has been blessed with this amazing crew at Cheshire Fitness Zone for almost five years. My daughter started PT at six months of age when we discovered unexpected delays. The staff from day one has gone above and beyond to help my daughter to be where she is today. They are not only extremely knowledgeable in their individual fields, but make everyone who walks through their door feel welcome and cared for. After the past five years, I consider these individuals like family. They have taught me so many ways to help my daughter and also to strive for the best and prepare for her future. I would highly recommend Cheshire Fitness Zone to anyone who needs services for their children. We appreciate it more than you’ll ever know.
Lisa Werdann
Both of our sons have participated in physical, occupational, and speech therapy at Cheshire Fitness Zone. We make the forty minute trek to Cheshire three times per week because the therapists are like none other we have encountered. Our sons (4 and 5 years old) have received therapy since birth and I was so pleased to have found Cheshire Fitness Zone. Both of my kids have been challenged and nurtured by the therapists. They are so amazing with the kids and I am thankful for their dedication.
Katy Blanchette
We have been coming to Cheshire Fitness Zone for fifteen years. Our son has a motor dyspraxia which causes challenges with posture, upper body strength, and affects his fine motor skills too. After coming consistently every week for 1-2 visits he has surpassed many of his physical challenges. Now as a young man he takes physical challenges like 5k’s and bike challenges with a smile. We are grateful to the many physical therapists he has had over the years. Each of them has encouraged him and pushed him to improve in a gentle, but firm way, and always with a sense of humor. Our son looks forward to coming every week.
The Anthony’s
I honestly can’t thank you enough for all the time you spent with us and the very valuable advice that you gave.
The Cristo Family
The physical therapists at Cheshire Fitness Zone are warm, caring individuals. They have worked with my daughter for about a year and a half now and she has made tremendous progress building her core strength, coordination, balance, and overall strengthening. I recommend them highly.
Kristine Livolsi
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