Frequently Asked Questions

Commonly Asked Questions

Our therapists and staff are here to serve your child’s needs and support the family. Below is a list of commonly asked questions on our office procedures and policies.

Select the +/- signs to expand and contract the question of interest. If you don’t see an answer to what you’re looking for, don’t hesitate to contact us.

Most major insurances are accepted. However, insurance participation does vary from one therapy to the next. Please see our Insurance Plans section for a complete listing of accepted insurances by therapy category.

The evaluating therapist will meet with you and your child in the beginning of the evaluation session to obtain patient information relevant to treatment. Parent concerns will also be discussed at this time. Once all relevant information is received, the therapist will begin the evaluation process. Evaluation testing may be standardized, function based or a combination of the two depending upon your child’s needs. At the end of the evaluation period, the therapist will discuss initial findings with you. Once the documentation is completed, the therapist will send a copy of the findings to your referring physician. A copy of the evaluation can also be made available to you upon request.

Generally, your doctor will write a prescription for therapy. At the time of your initial appointment, you should bring your child’s prescription as well as his/her insurance card. You will be asked to fill out some paperwork prior to your child being seen.  Check out our New Client Forms section for more detailed information.

For your convenience you can access our New Client Forms for easy download, printing and completion prior to your visit to save you time.

We do offer services at an out of pocket cost.  Please checkout the Insurance Plans we do accept, or contact us for current out of pocket rates.

Our therapists generally treat clients from 8:00 am until 7:00 pm, Monday-Friday, and 8:00 am to 1:00 pm on Saturday, although this does vary by location.  Morning hours do vary depending on individual therapist schedules as well as during school vacations.  Read more about our hours of operation by location.

Our primary facility is located in Cheshire but have a satellite location in Meriden, Torrington, and Orange, as well.  We also offer several therapy options throughout schools in the surrounding communities for your convenience.  Obtain address and/or directions to our different locations.

Explore Our Pediatric Therapy Services

At Cheshire Fitness Zone, we offer a full range of pediatric therapy services designed to help children reach their fullest potential — including Physical, Occupational, Speech, Aquatic, and Feeding Therapy programs.

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What Clients Are Saying

Highly recommend. The warm, loving atmosphere sets the tone for these highly motivated therapists to do their thing. The office staff is top notch as well!!
Peter S.
As a physical therapist at Cheshire Fitness Zone, I have seen firsthand the positive impact therapy services have had on so many children and their families. We are very family-oriented at Cheshire Fitness Zone and are constantly working with our families to help reach their goals for their children. It is an extremely rewarding feeling to see a child learn mobility skills that they were unable to perform prior to starting therapy services. The staff at Cheshire Fitness Zone is dedicated to providing the best care possible for all the children that they work with.
Anonymous
The physical therapists at Cheshire Fitness Zone are warm, caring individuals. They have worked with my daughter for about a year and a half now and she has made tremendous progress building her core strength, coordination, balance, and overall strengthening. I recommend them highly.
Kristine Livolsi
We have been coming to Cheshire Fitness Zone for more than two years. The therapists are friendly, compassionate, and professional. Not only do they do a fabulous job with the therapy, but they also consider the individual behavioral needs for our son. They are caring while pushing him to achieve goals that at times he might feel he can do and he does. Thank you to Craig and the staff for all that you do!
The Smedbergs
From the moment you check in at the front desk to your discussion with your therapist at the end of the session, you feel at home, respected, and in great hands. The improvements you will see in your child will say it all.
Melissa Linehan
A five star rating would not be enough for Cheshire Fitness Zone! From the first time I called to schedule my son’s consult to now one year later, we are consistently greeted by the most caring and loving staff. My son goes to Cheshire Fitness Zone for oral motor/speech therapy and sees Miss Kim. When I say she is the best, she truly is! From day one she has put her heart and soul into my child’s therapy. The strides my son has made in one year is amazing. Not only is Kim the nicest person ever, she is extremely knowledgeable in her field and is constantly thinking of new ways to improve my son’s speech.
Nicole Rybaruk
My son has greatly benefited from OT and PT at Cheshire Fitness Zone. The therapists are so patient and knowledgeable. The facility is also very impressive and fun. We look forward to seeing our son progress as we continue therapy.
Anonymous
Both of our sons have participated in physical, occupational, and speech therapy at Cheshire Fitness Zone. We make the forty minute trek to Cheshire three times per week because the therapists are like none other we have encountered. Our sons (4 and 5 years old) have received therapy since birth and I was so pleased to have found Cheshire Fitness Zone. Both of my kids have been challenged and nurtured by the therapists. They are so amazing with the kids and I am thankful for their dedication.
Katy Blanchette
I am so happy we came to Cheshire Fitness Zone. My daughter injured her hip figure skating. Another physical therapist diagnosed and treated her incorrectly. Luckily when we came to Cheshire Fitness Zone and saw Craig he discovered her injury was something else and much more of a serious injury. In fact, we were referred to a Pedi orthopedist who concluded with Craig’s diagnosis. The orthopedist said it was a good find, very difficult to catch, and often missed. My daughter had surgery and is now recovering and seeing Craig for rehab. She is almost done and doing well. Highly recommended Cheshire Fitness Zone.
Elaine Reilly
Cheshire Fitness Zone has been wonderful. The office staff is very welcoming and informative and the OT that my son sees has a genuine interest in my son’s well-being. He always communicates well with me and makes sure to ease all of my concerns. My son loves coming to Cheshire Fitness Zone!
Anonymous
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